Companies that depend heavily on migrant labor are intensifying their efforts to improve communication with foreign workers to prevent fatal industrial accidents that have been exacerbated by language barriers, according to industry officials, Friday.
HD Korea Shipbuilding & Offshore Engineering (KSOE), an HD Hyundai subsidiary supervising its shipyards, recently developed a translation service named “AI Agent” and started using it based on generative artificial intelligence (AI) at HD Hyundai Samho in Yeongam County, South Jeolla Province.
Through a large language model’s (LLM) learning of 13,000 shipbuilding terms and 4,200 sentences used at shipyards, HD KSOE launched the 추천 AI Agent, as existing translation apps failed to handle terminologies and dialects of countries where foreign workers come from.
The company plans to use the AI Agent at HD Hyundai Heavy Industries and HD Hyundai Mipo later this year. It will also support translation of 11 languages, including Vietnamese, Uzbek, Nepalese and Thai.
“Precise instructions are important for the safety of foreign workers,” an HD KSOE official said.
“We will do our best for foreign workers to adapt to their workplaces more easily.”